Kwekence

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Kwekence Help Center

Your One Stop Show to Get Your Questions Answered and the Help You Need.

Flower roots

You’ve Got Questions, We’ve Got Answers

Providing or receiving mentorship on a Platform like this is likely new to you and we're sure you have questions. Don't worry. Here you will find all of the answers to the most common questions we get. If you have other questions besides these, contact us. We're here to help.

Frequently Asked Questions (FRQ)
Deep roots

Things Happen. Here’s What Happens When They Do

Mentorship is one of those great wonders. We all need it. Yet, sometimes challenges may arise. For instance, you can't make your session or you might simply be unable to arrive on time. To figure out how to navigate those moments, familiarize yourself with our refund and cancellation policy in advance.

Refund and Cancellation Policy
sproutingweeds

When in Doubt, Remember the Golden Rule

Most things work best when the rules and expectations are clear. Mentorship is no different. Familiarize yourself with Our Platform Code of Conduct. The Code of Conduct is simple and straightforward and could essentially be summed up by the Golden Rule. By using Our marketplace, you agree to adhere to the following Code.

Code of Conduct